Standards, openly published.
A meaningful agency does not simply claim to operate well — it publishes how. The pages below describe the documented standards applied to every companion, every booking and every interaction at Lumière Rose.
Verification
→Age and identity checks held on every companion before representation begins.
Anti-Trafficking & Modern Slavery
→Our zero-tolerance policy, screening procedures and reporting routes.
Consent & Conduct
→How consent is established, recorded and respected on every booking.
Privacy & Data
→UK GDPR-aligned handling of client and companion data, with retention limits.
Safety Standards
→Operational safety, screening, partner organisations and incident protocol.
Moderation
→Standards applied to imagery, biographies and on-site representation.
Complaints
→Independent complaints route, response times and escalation.
Lumière Rose maintains an independent contact for safeguarding and complaints, separate from the booking concierge. Concerns are acknowledged within 24 hours and addressed in writing within 7 days.
management@lumiereroseagency.uk