Privacy & Data
Discretion is the principal asset of the Agency. We process personal data in line with the UK GDPR and the Data Protection Act 2018, and retain only what is required.
Data controller
The data controller is MARGAPRIV LIMITED (trading as Lumière Rose London), a company registered in England & Wales under company number 17205363, with registered office at 558 Hertford Road, London N9 8AG.
For all data-protection matters, contact the data controller at management@lumiereroseagency.uk.
What we collect
From clients: a name and contact, the details necessary to confirm a booking, and any reference provided during screening.
From companions: identity verification, right-to-work documentation, contact details, professional photography, and bank details for fee remittance.
From this website: nothing automated. We do not use Google Analytics, Meta Pixel, advertising trackers or behavioural cookies. The site sets only the technical cookies strictly necessary for it to function.
Lawful basis (UK GDPR Art. 6)
Booking enquiries and concierge correspondence: performance of a contract you have requested with us, and our legitimate interest in operating the Agency.
Companion verification and welfare records: legal obligation (Modern Slavery Act 2015, immigration & employment law) and the Agency’s legitimate interest in safeguarding.
Marketing imagery and biographies: explicit written consent from the companion concerned, withdrawable at any time.
How we store it
All personal records are stored on encrypted, UK/EU-hosted infrastructure. Access is limited to the Agency principals. Records are not sold or shared with third parties beyond what is strictly necessary (for example payment processors and the Agency’s solicitors).
Retention
Client correspondence is retained for 12 months from last contact, then deleted. Verification documents are retained for as long as the companion is represented, and for 24 months after representation ends, in line with our anti-trafficking obligations.
You may request deletion of your data at any time by writing to management@lumiereroseagency.uk.
Your rights
Under UK GDPR you have the right to (i) request a copy of your personal data, (ii) correct inaccuracies, (iii) request erasure, (iv) restrict processing, (v) data portability, and (vi) object to processing based on legitimate interests. We respond to all requests within one calendar month.
If you are not satisfied with our response, you have the right to complain to the Information Commissioner’s Office (ico.org.uk · 0303 123 1113). MARGAPRIV LIMITED is registered as a data controller with the ICO; the registration number is published on this page once issued.
Cookies & tracking
We do not use analytics, advertising or third-party tracking cookies. No cookie consent banner is required because no non-essential cookies are set.